Thank you for using the Alladin Ice mobile application (“App”). This Return and Refund Policy
outlines the terms and conditions for returns and refunds for purchases made through the App.
Please read this policy carefully before making any purchases. By using the App and making a
purchase, you agree to be bound by this policy.
No Return Policy and Cancellation policy
All sales made through the App are final, and we do not accept returns or cancellations for products or services once purchased. We encourage you to review your purchases carefully before completing the
transaction.
Refund Policy
2.1 Defective or Damaged Products
If you receive a defective or damaged product, please contact us within 12 to 24 hours of receipt. We may require you to provide supporting evidence, such as photographs or
detailed descriptions of the issue. Once we have verified the issue, we will determine whether a
refund is appropriate. If a refund is approved, we will initiate the refund process.
2.2 Non-Delivery of Products
If you have not received your purchased product within the estimated delivery timeframe, please
contact us. We will investigate the matter and work to resolve it promptly. If we determine that
the product cannot be delivered or there are significant delays, we may issue a refund.
2.3 Service Issues
For services purchased through the App, if you encounter any issues or are dissatisfied with the
provided service, please contact us. We will review your concerns and, if deemed appropriate,
may offer a refund or take necessary steps to address the issue.
Contact Us
If you have any questions, concerns, or requests regarding this Return and Refund Policy,
please contact us at:
Alladin Ice
1/1/122, Alladin Building,
Sarojini Devi Road, Secunderabad,
Ranga Reddy, Telangana, 500003
Phone: +91 98490 63226
Email: alladinice786@gmail.com