Privacy Policy

http://www.alladinice.in website is owned by Alladin Ice, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by http://www.alladinice.in, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the http://www.alladinice.in website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1) Personal Information We Collect: We collect several types of information from our users such as contact details including Email address, contact number and home address. We also ask for the preferable mode of payment and user comments (i.e. Feedback, Complaints). Our website and mobile application use forms to collects information. We receive and store your information you enter on our website or mobile applications, or any other way like email, telephone or other communications with our customer service team. If you contact us for support, we will keep an internal record for that also.

2) How We Use the Information We Collects: Information will be used to process your order and to manage your account. We will use your information to contact you in response of your suggestion or query, regarding the functionality changes to our products, any special offers which will be suitable to you and changes in Privacy Policy. We will be communicating with you through emails, messages or call. We use emails to confirm orders placed by you or to send information requested by you. We are also providing email links to contact us directly. We are eager to reply you for your message. The information which you have sent to us may be reviewed, discarded or used. This information may be used to improve our Website, Application, Product and Services.

To process your order we may send your information to credit reference and fraud prevention agencies.

3) Cookies: A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. We are not storing any cookies to browser by code, its browsers feature to store cookies by clicking on save password.

4) Security: We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We take precautions to protect your information. We use security measures to protect against the loss, misuse or alteration of the information under our control. When you submit sensitive information via website or application, your information is protected both online and offline. Whenever you enter sensitive information on our forms, the information is encrypted using MD5 and transmitted to us in a secure way. While we use encryption to protect your sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment. We will retain personal information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal. However, we do not guarantee that unauthorized access will never occur. Users who have registered to the site agree to keep their password in strict confidence and not disclose such password to any third party.

5) Sharing Information with Third Party: We may share information about you to third parties to provide various services on our behalf to fulfil your request (i.e. to ship your order, to process credit card payments, serving advertisements, conducting surveys, Customer relationship managements, performing analysis of our service). We will only share information about you that is necessary for third party to provide the requested service. These third parties are prohibited from retaining, sharing, storing or using your personally identifiable information for any other purpose. This policy does not apply to information that you provide to any third party such as restaurants at which you make reservation and/or pay through our services and social network that you use in connection with our services.

6) Changes in Privacy Policy: We reserve all rights to modify this Privacy Policy at any time according to our need. Our Privacy Policy may changes from time to time and all updates will be posted on this Website. Our Privacy Policy may be change according to changes in law, our features and services, advances in technology. Please visit our Privacy Policy page with periods of time for update in Privacy Policy. Please review our Privacy Policy carefully. Our continued use of the Services following the posting of changes to Privacy Policy will constitute your consent and acceptance of those changes.

7)Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our App

We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our App and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the App (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

Location Data: We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the App. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected through our App

In Short: We collect information regarding your geolocation, push notifications, when you use our App.

If you use our App, we also collect the following information:

Geolocation Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Push Notifications: We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

Personal information we collect:

When you visit http://www.alladinice.in, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling out a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via alladinice786@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to alladinice786@gmail.com.

Application Privacy Policy :-

This Privacy Policy describes how Alladin Ice (“we,” “us,” or “our”) collects, uses, and discloses
personal information when you use our mobile application (“App”). By using the App, you
consent to the collection, use, and disclosure of your personal information as described in this
Privacy Policy.

Information We Collect

1.1 Personal Information
We may collect the following personal information from you when you use our App:
Name
Contact information (such as email address, phone number, and mailing address)
Device information (such as device model, operating system, and unique device identifiers)
Usage information (such as your interactions with the App, pages visited, and features used)
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you. This
information may be collected automatically through cookies, log files, and similar technologies
and may include:
App usage data
Aggregate information about the use of the App
Statistical information about how you interact with the App
Use of Information
2.1 Personal Information
We may use your personal information for the following purposes:
To provide and maintain the App
To respond to your inquiries and provide customer support
To send you important notices and updates regarding the App
To personalize and improve your experience with the App
To analyze usage of the App and improve its functionality
To detect, prevent, and address technical issues or fraudulent activities
2.2 Non-Personal Information
We may use non-personal information for any purpose, as it does not directly
identify you. This information may be used to analyze trends, administer the App, track
users’ movements, and gather demographic information.
Disclosure of Information
3.1 Service Providers
We may engage third-party companies and individuals to provide services on our behalf
or assist us in analyzing how the App is used. These third parties may have access to your
personal information only to perform specific tasks on our behalf and are obligated not to
disclose or use it for any other purpose.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to
valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your
personal information may be transferred as part of the transaction. We will notify you via email
or prominent notice on the App of any such change in ownership or control of your personal
information.
Data Security
We take reasonable measures to protect the security of your personal information and
prevent unauthorized access, disclosure, alteration, or destruction of data. However, please be
aware that no method of transmission over the internet or electronic storage is 100% secure.
Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect
personal information from children under the age of 13. If you believe that we have collected
personal information from a child under 13 without parental consent, please contact us using the
contact information provided below, and we will take steps to remove the information from our
systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices
or legal obligations. We encourage you to review this Privacy Policy periodically for any
updates. Your continued use of the App after the effective date of the revised Privacy Policy
constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please
contact us at:
Alladin Ice
1/1/122, Alladin Building,
Sarojini Devi Road, Secunderabad,
Ranga Reddy, Telangana, 500003
Phone: +91 98490 63226
Email: alladinice786@gmail.com